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Shipping and Return Information

We would like to make your shopping experience with us satisfying. If for any reason you need to return your item, you will be offered a refund, exchange or credit. Please follow the instructions to facilitate a return:
 
  • All items are shipped out between 2-14 business days
  • Please notify us by emailing: marketing@twindollicious.com within 7 business days of receipt of order.
  • Item must be received in NEW condition, with all tags/packaging attached.
  • We must receive it within 7 business days from notifying us. Upon receipt of item, we will inspect it and issue the refund/exchange/store credit as requested.
  • Shipping charges will not be refunded and are the responsibility of the customer.
  • Items shipped with FREE shipping will have applicable shipping charges deducted from the refund/exchange/store credit.
  • All items may be exchanged for size (upon availability) within 14 business days of being purchased
Return Shipping Address:
 
Twindollicious
c/o Returns Department
PO BOX 40340
Staten Island, NY 10304